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Privacy Policy

General

 

Roots Analysis Pvt. Ltd. (“Company” / “Our” / “We”) publishes market research reports on various sectors in the industry. The privacy of user information is of paramount importance to us. We treat your personal information as Private and Confidential. We will not share this data to others in ways different to those outlined in this statement.

 

You accept our privacy policy by:

  • Visiting our website and browsing its content
  • Registering for a new customer account or subscribing to our mailing list
  • Purchasing any of the free / paid research reports

 

We may update our privacy policy from time to time. You should visit our website and review the policy periodically to be aware of any changes made to it.

 

As part of our business, we collect user / visitor information to be able to serve their needs better. This information is solely used for our own business purposes. The information is always kept secure and is never shared with any unauthorised third parties.

 

 

What Personal Information We Collect?

 

We collect and process the following information on our website:

  1. Name, email, contact details, company name, location, address, preferences and other information provided by the users / visitors when they register on the website or communicate to us directly via email / telephone.
  2. Billing address when the users make payment for buying reports.
  3. Email addresses, contact details of other intended recipients with whom you might share the details of our products /services directly via the website.
  4. We may also receive information from our own research or from third parties / business partners and add it to our secure database.
  5. We also receive and store details of your visit to our website including, but not limited to, traffic data, location and weblogs. Information such as IP address, visit frequency, browser type is also monitored.
  6. We also record statistical data about our visitors and their use of our site, via cookies. This also includes storing session information, such as items that consumers add to their shopping cart etc. Such information will not identify you personally and you can disable cookies through toolbars.
  7. We may use both "session" cookies and "persistent" cookies on the website to provide the functionality that the website offers, and track usage patterns of visitors. Cookies can also help us customise the website for visitors by remembering information about your preferences. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.
  8. We use Google Analytics to track and receive information regarding site usage. Please visit the following link to view their privacy policy. http://www.google.com/policies/privacy/
  9. Our website may also contain links to other website owned by third parties. However, once you have used these links to open other websites, kindly note that we do not control how the information is processed by these websites. As such, we cannot be held responsible for any information you share on these websites. Please visit these websites to review their respective privacy policies. We are not liable for any information that you may share / provide on these websites.

 

 

How Do We Use This Information?

 

We primarily use this information in the following ways:

  1. Enhance your buying experience so that you don’t have to enter the same details every time you make a purchase
  2. Share newsletters and / or promotional material on our new products
  3. Targeted marketing campaigns
  4. Notify our customers about any updates / changes to the website
  5. Conduct market research for our upcoming reports
  6. Respond to your product / general enquiries
  7. Complete financial transactions including sending invoices
  8. We never disclose information about you to third parties except in the following scenarios:

     - Where we are working with a reseller to market / sell our products

     - Where we are required by law to share / disclose such information

     - Where it is essential to complete the financial transactions, such as, via third party payment gateways

     - Where it is essential to assist fraud protection and minimise credit risk

 

 

How We Protect This Information

 

All the data / user related information is held in a secure database, accessible only to authorised personnel. All the passwords are auto / system generated and sent directly to the users. Passwords are encrypted and we do not have any access to the passwords. It is the responsibility of the users to keep their respective passwords confidential.

 

Any sensitive financial transaction is carried out via a secure server. Payments are administered via 2Checkout and / or PayPal payment gateway. By purchasing, you agree these third parties to collect the necessary information.

 

 

Others

 

Kindly note that the data may be processed and stored outside your current geography. By submitting your information, you agree to this transfer, storing or processing.

 

You always have the ‘unsubscribe’ option. You will be able to unsusbcribe from our mailing list by changing your preferences in the 'My Accounts' page. Once you ‘opt-out’, you will stop receiving any further communication from our side.

 

Upon request, we will be able to share any transaction information that we maintain. A small fee may be applicable.

 

Despite using various measures, Roots Analysis Pvt. Ltd. recognises that no data transfer on the internet can be guaranteed to be 100% secure. You accept the inherent risks of providing information and dealing on-line and will not hold us responsible for any breach of security unless this is due to our negligence or wilful default.

 

 

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