VOICE OF CUSTOMER ANALYSIS

The Influence Blueprint: Evidence‑Led
KOL Insights for Smarter Growth

In a strategic KOL Analysis initiative, a leading pharmaceutical manufacturer used evidence‑based influence mapping to sharpen expert engagement, accelerate trial delivery, and strengthen launch outcomes

Let's Talk
The Challenge

Targeted Approach to Drive Strategic
KOL Engagement

Fragmented Understanding
of KOL Universe

The client only knew a small set of familiar KOLs, mostly people they met at conferences or already worked with, which meant many important and fast‑emerging experts were completely overlooked

Limited Know How to
Leverage KOL Knowledge

Knowing that KOLs expertise could offer tremendously technical support, the team did not have a clear view on which KOLs drove trial design, guideline updates, prescribing habits, at a regional level

No Clear Link Between KOL
Work and Business Results

KOL engagement plans and budgets were created each year, but there was no simple way to show how these activities affected trial enrollment, scientific visibility, or launch performance

The Roots Way

How Roots Helped?

Roots Analysis designed a Key Opinion Leader assessment focused on mapping industry experts across different tiers. KOL playbooks were created by defining tier-wise interaction frequency to pinpoint the most relevant / active expert across a therapeutic indication / region.
Built a Complete Kol Dataset and Simple Tiers: The team assembled a comprehensive database of relevant experts across priority countries by systematically integrating information from publications, clinical trial registries, conference agendas, guidelines and digital platforms. Each KOL was scored on structured parameters, such as academic and institutional affiliations, years of experience, publication volume, citation strength, clinical trial leadership, speaking roles and online influence and then assigned to clear tiers (global, regional, local, digital and emerging) to support focused planning.
KOL Playbook Featuring Individual Profiles:Within each tier, high‑priority KOLs were captured in concise profiles summarizing their scientific focus areas, preferred channels, historical and recent engagements, stance on key topics, and documented influence on clinical practice and trial activity. This playbook outlined tailored engagement objectives and touchpoints for each tier—what to discuss, which evidence gaps to address and when to involve them across pre‑launch, launch, and post‑launch phases—ensuring KOL activities translated into measurable impact on trials, guidelines and brand performance.
Delivered Insight-driven Strategies:Drawing on the above insights, we developed company‑specific SWOT studies and a competitive analysis that benchmarked each CMO against peers on the relative strengths and weaknesses. These insights were translated into actionable recommendations highlighting company specific peptide outsourcing trends in the region and outlining strategic moves the client should prioritize to strengthen its own competitive position.
Change We Created

Results You Can Quantify & Impact
Our Clients Can Count On

30%
Faster Trial Enrollment
By reaching out to top‑tier KOLs for specific study sites and involving them early in protocol refinement and site selection, the client reduced time for patient enrollment by around 25–30% in priority trials.
22%
Higher Adoption
Focused engagement with high‑influence KOLs, led to stronger advocacy and more confident prescribing of the drug among physicians, leading to increased adoption.
28%
Smart Budget Usage
The KOL tiers and associated profiles allowed the client to cut low‑impact activities and reduce spend on low‑influence experts, freeing up about 28% of the medical affairs budget for higher‑value initiatives.

Want to Start?

READ MORE CASE STUDIES

Explore How We Helped Others